It's not that they are wrong. The problem with "friends and family" is that the last group you'll want to take advice from is a democracy.
If you reach specific people, carefully selected to ask specific questions, you'll get useful answers. If you go away asking people at random, you'll get answers that can not be used even as a popularity pool.
If you reach specific people, carefully selected to ask specific questions, you'll get useful answers. If you go away asking people at random, you'll get answers that can not be used even as a popularity pool.