1. You've just explained what exactly is wrong with class action lawsuits too - they claim to represent 10k people, but roughly all of those people actually aren't very involved at all, even though someone is claiming to represent them.
2. Unlike class actions, you can actually make it fairly easily to arbitrate, or you could compute the value of their claim, and then pay them half to do it for them.
2. Unlike class actions, you can actually make it fairly easily to arbitrate, or you could compute the value of their claim, and then pay them half to do it for them.