Microsoft should never have released Windows RT. The one reason, and the one biggest reason that people use Windows is backwards compatibility... By breaking that, they essentially undermined their own monopoly power, and now everyone is developing to be platform-agnostic.
And let's face it - no one has actually liked MS products in a decade, they've simply put up with them. Now that people aren't forced to use MS products, they don't. It doesn't matter whether or not the Surface 2 is any good, MS killed the only thing going for them...
"And let's face it - no one has actually liked MS products in a decade, they've simply put up with them."
Windows 7 was widely praised, Xbox 360 is the winning console, Kinect was revolutionary and widely praised, and of course MS Office is still the premier office suite (I would argue that people "put up with" the alternatives).
And yet Apple is the platform making gains (with OSX), especially in people's homes - and has been for the better part of a decade. I don't know when you last walked through a University, but Macbooks make up the majority of laptops students are using. What people 'want' isn't a Windows PC (as their sales are showing - especially in higher price points).
You're right about the consoles (except the kinect, I don't know a single person who owns it) however, but the console crowd are a fickle bunch, and the way things are shaping up, the PS4 could be the winner this time round...
And let's face it - no one has actually liked MS products in a decade, they've simply put up with them. Now that people aren't forced to use MS products, they don't. It doesn't matter whether or not the Surface 2 is any good, MS killed the only thing going for them...