The amazing thing (as far as I have been following it) is that Uberspace encourages its users to learn to use the command line and SSH instead of restricting them to a "safer" GUI with fewer options.
It will be interesting to see if educating a growing user base does scale (as more knowledgeable admins may ask fewer questions and can find their own answers on StackOverflow) or introduces more (and much more complicated) customer support requests over time.
It will be interesting to see if educating a growing user base does scale (as more knowledgeable admins may ask fewer questions and can find their own answers on StackOverflow) or introduces more (and much more complicated) customer support requests over time.