I handle customer support for us in a helpful and compassionate way. The support we were getting from linode sometimes felt like they didn't even read what we wrote to them.
I'm seeing 24 support threads listed in Gmail with them from 5/21 to 8/31 for various networking and uptime issues.
Here's an uptime report of our hosts on Linode from Pingdom: http://i.imgur.com/KggJZ.jpg
I handle customer support for us in a helpful and compassionate way. The support we were getting from linode sometimes felt like they didn't even read what we wrote to them.
I'm seeing 24 support threads listed in Gmail with them from 5/21 to 8/31 for various networking and uptime issues.