>given the lack of resources they had compared to businesses such as Apple and Google.

I think this is exactly the kind of issue that crusso was speaking to. Richard Stallman et. al. don't have a realistic solution to this problem. "Just work for free" isn't realistic. "Just get paid by IBM" sounds good until you realize that you're essentially on IBM's IT staff and they happen to open source their tools. They're not producing the products that get ordinary people off the couch and opening their wallet. The closest they'll get is producing a single technical ingredient that someone else will use to make such a product.