Slack added AI features for something like ~$5/user/mo. Nobody got the addon because it was stupid. So Slack bundled AI and increased the base subscription by ~$5/user/mo. Nobody uses the AI features still, and we are all $5/user/mo poorer.
Source: I work at an MSP and we have a ton of clients on Slack.
Source: I work at an MSP and we have a ton of clients on Slack.