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> Apparently they felt that a visual representation would be easier.

Screenshots, printed out, and then faxed, with a question or remark hand-written on the page, I'd have to go check my office mailbox for issues submitted by 2-3 users. And this was only 10-15 years ago.

You know could paste the screenshot into an email...nevermind. We took orders via fax at that time so I guess it made sense?



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