I know, I was exaggerating. I thought it was clear from my usage of the word "essentially".
> perhaps there were other factors in play than “user experience.”
Of course there were. There always are - chief among them the profitability, because selling the customer on stuff they didn't need is profitable. Especially if you frame it "right".
But that example is completely unrelated to this case, to very little value in getting deeper into it.
I know, I was exaggerating. I thought it was clear from my usage of the word "essentially".
> perhaps there were other factors in play than “user experience.”
Of course there were. There always are - chief among them the profitability, because selling the customer on stuff they didn't need is profitable. Especially if you frame it "right".
But that example is completely unrelated to this case, to very little value in getting deeper into it.