"And people find all sorts of real criticisms in the process - yet none of them matter!"
I'd like to mention something similar that I found in human behavior with respect to manufacturing jobs that we used to do for customers at a company that I was at. What we found was that people had 1 or 3 major complaints about something that were pretty valid. But what they did then was feel that they needed to build a strong case so they ended up coming up with as many nits as they could to build their case as if that somehow made the true concerns stronger. Just my experience but I have found that if you have a true concern about something to simply focus on trying to get that fixed. If you throw everything in the other party sometimes feels that they will never be able to please you and then they don't even try to fix anything. YEMV.
I'd like to mention something similar that I found in human behavior with respect to manufacturing jobs that we used to do for customers at a company that I was at. What we found was that people had 1 or 3 major complaints about something that were pretty valid. But what they did then was feel that they needed to build a strong case so they ended up coming up with as many nits as they could to build their case as if that somehow made the true concerns stronger. Just my experience but I have found that if you have a true concern about something to simply focus on trying to get that fixed. If you throw everything in the other party sometimes feels that they will never be able to please you and then they don't even try to fix anything. YEMV.