What do you want, a pat in the back? It's awesome that you and your company are doing all those things and run extremely well, and the article is very interesting as a specific tale in the evolution of a particular service.

But then you start projecting all that into the rest of the world, with what appears to be very little actual insight into the rest of the world; showing a blanket dismissal of anyone who can't do the things you do; and refusing to acknowledge that many companies and products operate under very different parameters and priorities.

Thanks for the info and the data, and feel free to understand why I am ignoring the rest of the stuff.