Adobe forum is terrible for this, their "MVPs" will dismiss your question right away often without even understand it and then it'll just be the accepted answer, and that's at best often they'll talk to you with condescension, claim you're doing it wrong, claim it works fine for them, claim it's not really a real issue etc.
I actually had what appears to be a real Adobe dev pop up and tell me to delete two files from my installation which actually solved the problem I've had for half a year with Photoshop crashing on startup. I guess they are out there somewhere!