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People overestimate Valve's competence because everyone loves their games.

If you've ever tried hosting a TF2 server, you will find how riddled with bugs it is. Every other patch causes crashes.

There was a power outage at a single datacenter that knocked out all of Steam.

They also had a security breach. Several months later, they RSA encrypted people's password with javascript on top of SSL.

http://kotaku.com/5884430/power-outage-knocked-out-valve-ste...

http://kotaku.com/5884092/valve-hackers-obtained-old-steam-t...



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