Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Yes, on the next update we will add a rating widget to encourage feedback. What is the usual approach to this? Shall we wait for the user to have used our app 5 times, 10 times, 20 times...? Any ideas are welcome.


Make sure to time your widget popup carefully. You don't want it to trigger after - say, a failed connection. Instead, perhaps try to figure out when the "end" of a conversation is maybe, and trigger it after 3-5 of those? You're far more likely to get better votes if you don't ask people immediately after they experience internet latency or the like.


Ok. Rating widgets usually annoy me, which is why we didn't put one. But the downside is that we didn't get a lot of feedback, so we'll follow your advice and try to time it as best as we can.


About 3 times seems reasonable to me. All the best!




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: