> Would you prefer to schedule haircuts via a call or an anonymous online form?
Why the hell no?
At worst "an anonymous form" can ask for your mobile number only to remind you about the appointment (if it's not today for example). At best it should be really optional. In both cases there is absolutely zero need for both a login and a password.
I have a local pizza joint working like that - you just punch in what you need, your number with SMS code confirmation and you are in, with your address/es and pizza coins or whatever. And they have your number to contact you if anything is wrong with the order/delivery.
Another one just asks for a number and call back to confirm with an operator.
Why the hell I do need a login, a password and email|Facebook|whatever for a pizza delivery?
I want to pick a particular barber at my shop. They also need to know that I’m not a prankster who books a bunch of time slots with no intention of showing. Providing a mobile number (which needs to be confirmed) is a good way to accomplish both. I don’t get any spam from my shop, and would definitely complain if I did. But right now it’s a system that works really well for both of us.
i can make appointments for my country's embassy by picking a time slot and giving them my email address. confirmation then comes by email. no login and password needed.
Why the hell no?
At worst "an anonymous form" can ask for your mobile number only to remind you about the appointment (if it's not today for example). At best it should be really optional. In both cases there is absolutely zero need for both a login and a password.
I have a local pizza joint working like that - you just punch in what you need, your number with SMS code confirmation and you are in, with your address/es and pizza coins or whatever. And they have your number to contact you if anything is wrong with the order/delivery.
Another one just asks for a number and call back to confirm with an operator.
Why the hell I do need a login, a password and email|Facebook|whatever for a pizza delivery?