If it were just a matter of people being terrible at talking to strangers, you'd see the same issues that affect straight dating apps affect gay dating ones. They don't. (That also applies to the comment you're replying to).
Any explanation of the shittiness of straight dating apps has to center gender norms and roles.
Dating apps don't want you to have a successful relationship because then they lose you as a customer. They want you to at most have a short fling and come back. But having no success and scrolling endlessly is also fine by them.
I won't claim to speak for an entire community, but among my many queer friends this seems to be a common thru line! Of course like anything social there's never one clear explanation to any phenomenon.
Any explanation of the shittiness of straight dating apps has to center gender norms and roles.