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> “spyware” is not something non-technical understand. Just invoking spyware is going to make people think you’re crazy, not motivate them to fix the problem.

It's also vague. Make sure parents know exactly what data is being gathered, and who gets it. And point out that this is being kept hidden from both children and parents - if the spying is above-board, then why doesn't the device give a big "All your chat messages and internet activity is being monitored by XYZ, even outside school hours" notice at log-in?

Was the existence and extent of this spying communicated in any clear way, by the software or by the school, or buried deep in a click-through agreement?



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