As someone who was planning on buying Ubiquiti hardware for their house, this breach and a lot of the comments here are disconcerting. Are there any other alternatives that are more locally managed that people would recommend?
Ubiquiti hardware and software is still amazing, and I'm willing to bet there are far more satisfied users than the few people grumbling on this forum. Cloud login is not mandatory if you choose not to enable it.
No products are perfect, but for the use case of "more technical than average user" looking for better quality than your typical home-grade gear, I have not found anything better or more polished.
That’s actually not true anymore. After their latest update, my cloud key plus gen 2 requires me to sign on using their SSO. Not something you can remove anymore. Lots of people are (rightly) up in arms about this
That being said, I still love my Ubiquiti products
Interesting. My UDM has an option to disable remote sign in (although I have not used it). I guess that may still require cloud SSO but simply disable remote provisioning, in which case that seems like it would solve the vast majority of use cases people would have.
Of course, if you want a locally managed device and have a relatively simple topology there are plenty of other brands and products out there. I personally love the cloud sign in &. remote provisioning.
We bought their rack-mounted NVR for the office to replace our old UniFi Video system, but have yet to start using it, because we can't find a way around the SSO.
Critique about it on their forums is removed by moderators.
I use a fair amount of their equipment at home and I don't think that you need to be concerned with this. I run my controller on a server in my basement, and no part of it (besides the WAN port on my ERL) touch the internet. There is no "cloud" requirement.
The "dream machine" thing I don't get. I do like their Unifi AP line, though.
I agree, I don't understand the level of hate appearing in this thread. I use Ubiquiti gear at multiple sites and it is absolutely bullet proof and trivial to set up once you understand their model. As long as you aren't running remote access then losing control of your UI.com credentials is really a non-issue.
The problem is that their equipment is great and they would grow naturally by just keeping their hardware and software high quality. Apparently they've got new management, and they are intentionally hobbling functionality to lock users into their ecosystem.
I purchased several pieces and was planning to purchase more until I found out about their vendor lock-in aspects, and returned it all. It's really stupid because they don't have to compensate for anything with lock-in considering their high quality at their price point.
Honestly, because I don’t really have any network equipment (not even a real switch yet), so the dream machine pro actually reduces a lot of the purchasing I’d have to do to get everything working. I could cobble together it’s functionality out of other parts ... if I already owned those parts. But by the time I bought a home server and a real switch, I’d be out more than the Dream Machine Pro costs.
Assuming it does everything it says it will on the tin, of course.
If you include a cloud key in the network there’s no need to connect to the ubiquity cloud. The cloud key runs an entirely local ubiquity management stack.
You can disable remote login in the settings. It's the first thing I did when I got mine. So it's impossible to login to my router using my Ubiquiti account.
Can't comment on issues have been getting, but I only have good things to say about mine. It's not perfect and the learning curve can be steep, but it's miles ahead of any other routers I've used before. The only thing that came close was when I flashed dd-wrt on my old Linksys.
I have a TP-Link Mesh network in my house. I have high speed WiFi even in my garden. 50+ devices connected. Took me 30min to install everything. Didn’t have a single issue in 3 years yet. Saved lots of money in comparison to Ubiquiti. But what do I know, I only use internet for normal activities like smart home stuff, streaming, working and so on...
