How the hell are they loosing money they take a big cut from a service that they invest 0 money into outside of marketing. If the app worked half decently their cs expenses would be low.
I think it's because instead of their app being a way to earn recurring revenue by being a go-between between dog walkers and dog owners, it's more of a way for dog-walkers to build up their client list, who no longer need Wag skimming off profit in the middle.
They claim that they'll charge walkers $1000 if they provide services to a Wag client outside of the service, but I'd be surprised if that's legally enforceable:
