I'm not surprised. I accidentally created a seller account trying to create a test account for a project I was working on. I never verified the account as I realised quite soon. I've never sent or received any money.

But can I close the account? Nope! I have to send official paperwork to prove it is a valid seller account before I can close it.The only reason I want to close it is so I can reuse the email address. But you can't even change the email address.

Their process is flawed and lacks common sense.