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Thanks for sharing your experience! I've been thinking about adding a credit system to my PDF generation product [1], so that people can perform one-time batch jobs, or for companies that have very seasonal workloads. I agree that recurring revenue is the best, but there's also nothing stopping people from suspending their account if they don't need it anymore. I haven't had anyone do that so far, so maybe this would be the wrong direction.

[1] https://formapi.io



At Load Impact we faced this issue also: us wanting a predictable revenue stream, and the customers often preferring a pay-as-you-go model. In my mind you should always be customer-centric and offer what the customers want. Otherwise someone else will.




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