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CashBackAir Bot – Chatbot gets compensations in case of a flight delay (producthunt.com)
9 points by botlab on June 26, 2017 | hide | past | favorite | 20 comments


Why exactly does it need to be a chat bot?


It's more comfortable interface for users. You have one interface.

You just added a chatbot and forgot about it. And you have situation like flight delay, that open messenger and use chatbot.


I'll believe it when I see some evidence. I sure as hell would prefer a form. Have you ever used one of those "automated assistant" phone systems? It's a horrible, slow, patronizing experience.


May be) We proceeded from the test data


What are some reasons it shouldn't be a chatbot?


It appears to ask the same three questions regardless. So why not just make it a form with three inputs and a submit button?


I guess my question is what does a form with 3 inputs give you that a chatbot doesn't?


The ability to enter information out of order. The ability to correct my input afterwards. The ability to potentially provide autocomplete for the flight numbers based on previous inputs. The ability to disable submission if the user-provided inputs are known to be wrong before submission. I could go on, but I think you get the point.


The ability to eventually update without adding/changing anything the user sees.

A better resume wicket.

AI HYPE.

Appearing on HackerNews.


We thought about it. But we solve that it's more comfortable for users. We tested it


Why not both? A chatbot and a simple web form.


Facebook and Telegram does not support forms


"At present, we are unable to handle flights from the past Currently, you can only enter today's or future dates"

Isn't claiming delayed flights from the past the whole point of this? How would I know if my flight is going to be delayed in the future?


I guess the use-case they're expecting is someone sitting at their terminal and it is announced that the flight that was scheduled to depart in an hour is now going to depart in five or six hours. The user pulls out their phone and enters in the flight details of their future flight which they now know is delayed.


exactly! This is also true


It's simple. Our partner monitors all current situations in real time, buys the base of all delays of flights. If you entered data about a future flight, you will receive a notification of the possibility of receiving compensation when the flight is delayed. We will soon accept tickets for past flights


CashBackAir helps to freely and easily get compensation in case of flight delay or cancellation.

You enter anonymous data on your air tickets in a dialogue mode, and then in case of flight delay or cancellation the chatbot informs you about the possibility of getting compensation and sends you a link to a simple application form. After you fill it in, you just have to wait for the money - from 250 € to 600 €. The main difference of the chatbot from other services is that it enables operations with future flights.

CashBackAir works together with Сlaim Сompass lending legal support to users in getting compensations from airlines.


I didn't know that these days chatbots are capable of taking flights.


I just flew in and boy are my arms tired.


Through api our partner)))




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