Here's what Alex (atopiler) Slacked me yesterday after he read the article in draft "One thing that I felt didn’t really come through fully was some of the true essence of cust-dev calls. This is the product snob in me talking, but it felt a bit like we're listening to what our customers wish for, and we build what they tell us to build. When it comes down to it though, what the calls really reveal, and what we’re really trying to understand more deeply than anything else is what are biggest problems and frustrations they’re dealing with on a day-to-day basis? Why are these things frustrating? Why do they put themselves through that frustration? And what would it enable them to do if those problems didn’t exist?"
And that became that middle section.
Thanks to all of these comments I'm seeing the light of what he was really getting at there and I've salted the headline and some of the earlier passages to set that up a little better.
p.s. this is my intro to HackerNews - you guys are awesome.
Here's what Alex (atopiler) Slacked me yesterday after he read the article in draft "One thing that I felt didn’t really come through fully was some of the true essence of cust-dev calls. This is the product snob in me talking, but it felt a bit like we're listening to what our customers wish for, and we build what they tell us to build. When it comes down to it though, what the calls really reveal, and what we’re really trying to understand more deeply than anything else is what are biggest problems and frustrations they’re dealing with on a day-to-day basis? Why are these things frustrating? Why do they put themselves through that frustration? And what would it enable them to do if those problems didn’t exist?"
And that became that middle section.
Thanks to all of these comments I'm seeing the light of what he was really getting at there and I've salted the headline and some of the earlier passages to set that up a little better.
p.s. this is my intro to HackerNews - you guys are awesome.